Doxy.me is the best telehealth platform for most practices in 2026, and VSee Clinic is the best budget pick for small teams that want paid features at a low monthly price. Both run in a web browser, so patients join with a link instead of an app.
The right choice depends on where telehealth fits in your day. A therapist who wants video, notes, and payments in one place does well with SimplePractice. Clinics that run on phone and text should look at Spruce Health, and dietitians and coaches fit Healthie.
Before you sign up, confirm the vendor will sign a business associate agreement on the plan you pick. Some tools include it on free plans, and others require a paid tier.
Our top pick
Doxy.me
Patients click a link and land in your waiting room, with no app to install.
Quick picks
Best overall
Best for therapists
Best on a budget
Best for patient communication
Best for wellness practices
How we ranked these tools
We scored each platform on five criteria: fit for clinical video visits, workflow features such as waiting rooms and group sessions, pricing and value, ease of use for patients and staff, and support. We based the scores on vendor documentation, published pricing, and public user reviews. We did not accept payment for placement. Prices reflect published rates as of October 2026, so confirm the current price with the vendor.
The 6 best telehealth platforms for healthcare practices
1. Doxy.me
Best for providers who want simple browser-based video visits
Our rating4.7 / 5
Starting priceCustom pricing
Free planYes
Doxy.me is a browser-based telehealth platform. Patients click your room link and wait in a virtual waiting room, with no app or account to create. The free plan covers one-to-one video calls, your own room link, email invitations, and a business associate agreement at no cost. Premium adds group calls for up to 25 participants and clinic management tools, billed per user per month on an annual contract. Doxy.me does not post its Premium price, so you need a quote, and it does no scheduling or billing.
Pros
- Free plan includes a business associate agreement
- Nothing for patients to download
- Easy for patients who are not comfortable with technology
Cons
- Premium price is not published
- No scheduling, notes, or billing
Key features
- Virtual waiting room
- Personal room link
- Group calls on Premium
- Email invitations
2. SimplePractice
Best for therapists who want telehealth inside their practice software
Our rating4.6 / 5
Starting price$49 / month
Free planFree trial (up to 30 days)
SimplePractice is practice management software for therapists and other solo or small-group clinicians, with video visits in the same system that holds the calendar, notes, and payments. Starter costs $49 a month, Essential costs $79, and Plus costs $99, with each additional practitioner on Plus at $74 a month. New accounts get a free trial of up to 30 days. Group telehealth is listed with the Plus plan, and add-ons such as AI note tools and e-prescribing cost extra, so check which features sit in the tier you choose.
Pros
- Video, scheduling, notes, and payments in one login
- Published, low monthly pricing
- Free trial before you commit
Cons
- Group telehealth is tied to the Plus plan
- Add-ons raise the monthly cost
Key features
- Built-in video visits
- Client portal
- Online booking
- Notes and documentation
3. VSee Clinic
Best for small teams on a budget
Our rating4.5 / 5
Starting price$29 / provider / month
Free planYes
VSee Clinic gives a solo provider a free virtual waiting room with unlimited one-to-one HD video, chat, screen sharing, and a signed business associate agreement. Plus costs $29 per provider per month and adds group calls, invitations, and a patient portal. Premium costs $49 per provider per month plus a $200 setup fee and suits remote care teams of up to 50. Plans run month to month. Billing, eligibility checks, and claims are Enterprise features, so most small practices pair VSee with separate billing software.
Pros
- Free plan with a business associate agreement
- Low per-provider paid plans
- Month-to-month billing
Cons
- Free plan is limited to one provider
- Billing and claims require Enterprise
Key features
- Virtual waiting room
- Quick intake
- Patient portal on Plus
- Screen sharing and chat
4. Spruce Health
Best for practices that want phone, text, and video in one app
Our rating4.4 / 5
Starting price$24 / user / month
Free planFree trial (14 days)
Spruce Health is a communication platform for clinics that puts a business phone line, secure messaging, texting, fax, and video visits in one shared inbox. Basic costs $24 per user per month and Communicator costs $49, and users are staff, not patients. A 14-day trial needs no credit card. Spruce is not an EHR, so you still document visits elsewhere, and telecom taxes plus a one-time $19.50 SMS registration fee are added to the plan price.
Pros
- Phone, text, fax, and video in one inbox
- Priced per staff user, not per patient
- Month-to-month billing by default
Cons
- No clinical notes or billing
- Telecom taxes and fees add to the bill
Key features
- Shared team inbox
- Business phone numbers
- Secure messaging
- Video visits
5. Healthie
Best for nutrition and wellness practices
Our rating4.3 / 5
Starting price$19 / month
Free planFree trial (14 days)
Healthie is an EHR and practice management platform with video visits built in, and it suits dietitians, health coaches, and virtual-first wellness practices. Core costs $19 a month for up to 10 active clients, Essentials costs $49 for up to 250 clients, and Plus costs $129 with unlimited clients and group telehealth. Annual billing trims each price slightly. A 14-day trial of Plus needs no credit card. Client caps on the lower tiers fill quickly, and e-prescribing costs an extra $40 per clinician per month.
Pros
- Low entry price with video included
- Charting, booking, and billing alongside telehealth
- Group telehealth on Plus
Cons
- Active client caps on Core and Essentials
- Add-ons such as e-prescribing cost extra
Key features
- Video visits
- Client portal and app
- Charting templates
- Programs and group sessions
6. Zoom Workplace
Best for organizations already standardized on Zoom
Our rating4.1 / 5
Starting price$16.99 / user / month
Free planNo
Zoom sells its familiar video meetings to healthcare organizations, and its healthcare pricing page lists Pro at $16.99 per user per month, or $14.16 when billed annually. Business, Business Plus, and Enterprise tiers are quoted by sales. To support HIPAA compliance, you must choose a paid plan and sign a business associate agreement with Zoom. Many patients already know the interface. It is a meeting tool rather than a clinical platform, so there is no intake, charting, or billing built in.
Pros
- Interface most patients already know
- Low published per-user price
- Scales to large organizations
Cons
- HIPAA use requires a paid plan and signed agreement
- No clinical intake, notes, or billing
Key features
- HD video meetings
- Waiting rooms
- Screen sharing
- Breakout rooms for groups
Compare the top telehealth platforms
| Tool | Best for | Starting price | Free plan | Rating |
|---|---|---|---|---|
| Doxy.me | Providers who want simple browser-based video visits | Custom pricing | Yes | 4.7 |
| SimplePractice | Therapists who want telehealth inside their practice software | $49 / month | Free trial (up to 30 days) | 4.6 |
| VSee Clinic | Small teams on a budget | $29 / provider / month | Yes | 4.5 |
| Spruce Health | Practices that want phone, text, and video in one app | $24 / user / month | Free trial (14 days) | 4.4 |
| Healthie | Nutrition and wellness practices | $19 / month | Free trial (14 days) | 4.3 |
| Zoom Workplace | Organizations already standardized on Zoom | $16.99 / user / month | No | 4.1 |
How to choose a telehealth platform
Decide between standalone video and an all-in-one system
Standalone tools such as Doxy.me and VSee Clinic do video well and leave scheduling and billing to your other software. All-in-one tools such as SimplePractice and Healthie put video next to the calendar and the chart, which saves clicks but ties you to one vendor.
Test it from the patient side
Join a visit from an older phone on a weak connection. If a patient needs to download an app, create an account, or find a code, some will miss appointments. A link that opens in the browser is the easiest path for most patients.
Plan for group sessions and staff
Group therapy, classes, and visits with interpreters or family members need group video, which is often a paid tier. Count how many staff need their own rooms, since most platforms price per provider or per user.
Frequently asked questions
What is a telehealth platform?
A telehealth platform is software that lets clinicians see patients over secure video. Most include a virtual waiting room, a personal room link, and a business associate agreement for HIPAA. Some also handle scheduling, intake forms, notes, and payments, while others focus only on the video visit.
Is there a free HIPAA-compliant telehealth platform?
Yes. Doxy.me and VSee Clinic both offer free plans that include a business associate agreement for a single provider. Free plans cover one-to-one video. Group calls, patient portals, and extra providers require a paid plan. Doxy.me Premium and VSee Plus are the natural upgrades when you outgrow the free tier.
How much does telehealth software cost?
Standalone video plans in this list run from $16.99 per user per month for Zoom Pro to $49 per provider per month for VSee Clinic Premium. All-in-one platforms such as SimplePractice ($49 a month) and Healthie ($19 a month) include video with scheduling and notes.
Can you use regular Zoom for telehealth?
Only on a paid plan with a signed business associate agreement. Zoom states that HIPAA compliance requires choosing a paid plan and establishing a BAA. A free personal account is not set up for patient visits, so use a healthcare-ready plan or a dedicated telehealth platform.
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