Home / Sales and CRM / Conversation Intelligence
Sales and CRM software
Conversation Intelligence software
Conversation intelligence software records and analyzes sales calls.
Overview
What it does
It transcribes calls and meetings, highlights key moments, and tracks topics such as pricing and competitors. Managers use it to coach reps with real examples. Reps use it to skip note-taking and update the CRM.
How to choose
Review call recording consent laws for the places you sell. Pick a tool that handles consent notices for you.
Features
Key features to look for
Recording and transcription
Automatic capture of calls and video meetings.
Call summaries
AI summaries with next steps.
Topic tracking
Mentions of competitors, objections, and pricing.
Coaching tools
Scorecards and shareable call clips.
Keep browsing