Home / Healthcare / Patient Engagement
Healthcare software
Patient Engagement software
Patient engagement software keeps patients connected to the practice between visits.
Overview
What it does
It covers digital intake forms, secure messaging, portals, surveys, and recall campaigns. Practices use it to reduce paperwork at check-in and bring patients back for follow-up care. The tools work best when they connect to the chart.
How to choose
Look at how many logins the patient needs. Tools that work from a text message link tend to get more use than tools that require an account.
Features
Key features to look for
Digital intake
Forms that patients complete on their phone before the visit.
Secure messaging
Two-way messaging between patients and staff that meets HIPAA rules.
Recall campaigns
Automated outreach to patients who are due for a visit.
Reviews and surveys
Post-visit surveys that also prompt online reviews.
Keep browsing